What: OneStream users will experience a new Self-Registration process to the OneStream Portal! The lengthy process of setting up a new user through a ticketing system will be replaced with a one-click solution. This design will eliminate old barriers for setting up a new account. As a result, customers receive easier access to all OneStream resources for education, community, product knowledge, forums, and certification offerings.
Why: The new Self-Registration process will replace the old ticket system that relies on manual steps for accessing OneStream education, identity management system, and Okta. Users will be empowered to quickly verify their identity and access OneStream resources within seconds.
How: To self-register, new users will go to the OneStream Portal to access the Self-Registration signup link. After clicking the link, the user’s information is queried, and a verification email is sent to the registered address. After clicking the link in the email, the user completes the Self-Registration process and enters OneStream Resources. If you are already registered with a Okta id via OneStream, you do not need to register again through the Self-Service Portal
