OneStream Server Configuration Utility

Gert
New Contributor III

Hello OneStreamers,

I am about to install the HelpDesk from the Market place but in the documenation the first step is to check the OneStream Server Configuration Utility. I have just started using OneStream, having worked with SAP BPC before. We have a cloud instance. My question is how do I go about getting to the OneStream Server Configuration Utility?

Thanks

1 ACCEPTED SOLUTION

NicolasArgente
Valued Contributor

Hi Gert,

Are you using on Prem or OS Cloud? If OS cloud, you will not have access to change the config file. You need to contact OS with a support ticket.
That being said, I presume you want to check if your status on Ancillary Tables.
Go to Environment and Select the Application Server Sets. In There you should see the rights on the Ancillary Tabels needed for Helpdesk Solution.

Please give a kudo if it helps 🙂

env.png





Connect with me on:
LinkedIn: https://www.linkedin.com/in/nicolas-argente/
Website: https://aiqos.io
If you want to lift yourself up, lift up someone else.

View solution in original post

2 REPLIES 2

NicolasArgente
Valued Contributor

Hi Gert,

Are you using on Prem or OS Cloud? If OS cloud, you will not have access to change the config file. You need to contact OS with a support ticket.
That being said, I presume you want to check if your status on Ancillary Tables.
Go to Environment and Select the Application Server Sets. In There you should see the rights on the Ancillary Tabels needed for Helpdesk Solution.

Please give a kudo if it helps 🙂

env.png





Connect with me on:
LinkedIn: https://www.linkedin.com/in/nicolas-argente/
Website: https://aiqos.io
If you want to lift yourself up, lift up someone else.

Gert
New Contributor III

Indeed, I needed to see the setting, but good to know that any change requires a ticket. Thanks so much!