Parcel Service - Ability to add Client Email Domain?

[BBayne]

I have a client that is looking at using Parcel Service and they asked me this question:  Can Parcel Service be configured to send emails out from a client email domain instead of OS so that it doesn't look phishing/spam?

I looked at the Global Options and only "OneStreamEmail" is available in the Email Connection box.  Can this be configured to include the client email domain?

[nblades · Accepted solution]

Yes, this is possible. It is part of the Database Server Connections settings for the EMAIL portion. You will need to update the Connection String to use the customer's parameters: 

I'm also attaching the Email Connection setup guide - this is a bit dated, but should work just fine.

[BBayne]

Thank you for the quick response.  I will share with the client.

[aricgresko]

If you don't have access to what's in the screen shot above and are Cloud Hosted by OneStream, just submit a ticket to them asking to configure the email connection and provide the info they ask for.  Also worth noting, if you are using account rec, this is a double win if you plan to use email notifications from account rec.