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Application Control Manager

KrishnaS
New Contributor III

Hi - I have configured the ACM from the market place. I was able to configure and add metadata in OS using manual method of Initiate and Commit but I tried to use the Process for the approval and it is not working as expected.

1. Created a Flow 

2. Created the View and assigned.

3. Created the Properties.

It is still saying awaiting/Approval and I am not able to process further

1 ACCEPTED SOLUTION

KrishnaS
New Contributor III

I was able to find the solution. During the Initiate process, we have to add the approvers in that I selected level 1 from the drop-down and there is no level 2 approvers instead I selected 10 because I have only 1 approvers and it worked as expected.

 

My understanding is if you have one approver we have to select 10.

 

Thanks 

Krishna

View solution in original post

3 REPLIES 3

pclark1
New Contributor

Hello, 

FYI in case you are not doing this already - you will need to set up a separate test login in order to test this. ACM will not let the same user that initiated the request approve the same request. 

KrishnaS
New Contributor III

Thanks pclark1. I am using different user but both are part of admin group. I am not able to progress after awaiting/approval step.

KrishnaS
New Contributor III

I was able to find the solution. During the Initiate process, we have to add the approvers in that I selected level 1 from the drop-down and there is no level 2 approvers instead I selected 10 because I have only 1 approvers and it worked as expected.

 

My understanding is if you have one approver we have to select 10.

 

Thanks 

Krishna