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Parcel Service - Ability to add Client Email Domain?

BBayne
New Contributor II

I have a client that is looking at using Parcel Service and they asked me this question:  Can Parcel Service be configured to send emails out from a client email domain instead of OS so that it doesn't look phishing/spam?

I looked at the Global Options and only "OneStreamEmail" is available in the Email Connection box.  Can this be configured to include the client email domain?

1 ACCEPTED SOLUTION

nblades
New Contributor II

Yes, this is possible. It is part of the Database Server Connections settings for the EMAIL portion. You will need to update the Connection String to use the customer's parameters: 

nblades_0-1643725462714.png

I'm also attaching the Email Connection setup guide - this is a bit dated, but should work just fine.

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3 REPLIES 3

nblades
New Contributor II

Yes, this is possible. It is part of the Database Server Connections settings for the EMAIL portion. You will need to update the Connection String to use the customer's parameters: 

nblades_0-1643725462714.png

I'm also attaching the Email Connection setup guide - this is a bit dated, but should work just fine.

BBayne
New Contributor II

Thank you for the quick response.  I will share with the client.

aricgresko
Contributor

If you don't have access to what's in the screen shot above and are Cloud Hosted by OneStream, just submit a ticket to them asking to configure the email connection and provide the info they ask for.  Also worth noting, if you are using account rec, this is a double win if you plan to use email notifications from account rec. 

Please sign in! BBayne