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Task Manager | Custom Task Actions/Notifications

New Contributor

Hi Team,

We're looking at implementing TM - and have a few scenarios we're trying to work through. Need to know how/if its possible to do the following:

1. Create a task associated to a task group which notifies a third party not in the task group or licensed in OS (even external to the organization)

2. Initiation of task sends out an email - with a custom email body and/or attachment (process document) to a group of individuals which are not part of the task group (e.g. notifying third party to submit data or complete a workflow).

3. Escalation of notifications have different messages and notify different individuals