BUG - upgrade on-prem OS from 7.4.2 to 8..1.1

hein-dmt
New Contributor

Hi - not sure if this is the correction 'board'.

OneStream Community,

   We upgraded our on-prem OneStream 7.4.2 to 8.1.1 in our test environment.  We use SSO authenticating to external provider  GCCH.  Since upgrading the OS 8.1.1 application signon screen no longer fills in with the User name.  (please see screen shots).  

This appears to be a BUG.

Any insight is appreciated.

heindmt_0-1715009232859.png

Screen shot of our OS production – user name is filled in

heindmt_1-1715009273635.png

Upgraded our test OS from 7.4.2 to 8.1.1 – User Name is no longer filled in.

1 REPLY 1

Krishna
Valued Contributor

@hein-dmt  - I would recommend creating a support ticket with OneStream. 

Thanks
Krishna