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OneStream ONECommunity Guidelines

OSAdmin
Community Manager
Community Manager

Welcome to the OneStream ONECommunity!

The mission of this online community is to provide a peer-to-peer and direct support channel for people cultivating enterprise communities on the OneStream platform. It is a central for education and thought leadership on best practices, where we also ideate with customers directly on how to improve and extend the product platform.

Please remember that you may not share your registered account with any other individual, entity, or organization.

Enterprise communities are created by business organizations for their customers, partners or other enthusiasts.

While our community is aimed at OneStream employees, customers and partners, we welcome everyone with an interest in enterprise communities, as long as you observe these community rules:

  1. Be respectful.
    Respect people's time and attention by asking well-thought-out questions and sharing what you've learned so far in your experimentation or prior research. Respect people as individuals by keeping your tone positive and your comments constructive.
  2. Be relevant.
    Make sure your contributions are relevant to the mission of the community, to the specific discussion style and topic where you post. Please do not post duplicate messages in different areas of the community to avoid fragmenting discussion. If you have a new question, start a new thread rather than interrupting a conversation. Solicitations are rarely relevant. If you have something you want members to join, participate in, or buy, ask us first.
  3. Keep your word.
    Don't post anything that would violate any contractual agreements (copyright, trade secret, or otherwise) or nondisclosure agreements to which you are a party.
  4. Protect privacy - yours and others'.
    Don't share anything about yourself or your organization that you would not want to see on a road-side billboard. Share your business email address if you wish, but don't post personal information-your own or anyone else's (including contact information or any). content that you receive in one-to-one communications without the author's consent.
  5. Remember, the forums are user-generated content.
    You'll find plenty of good advice here, but remember that your situation, configuration, or implementation may vary from that of the individual sharing a solution. Some advice you find in forums may be wrong.  We will do our best to vet all the content as a responsible community.     Apply the same good judgment here that you would apply to information anywhere on the Internet.

By using these forums you agree to follow these rules as well as the full Terms of Service for the OneStream Community. We thank you, and your fellow community members thank you.

The OneStream Logo and OneStream Employees

You will notice that some community members have an OneStream logo next to their names, this means they are OneStream employees.

Like you, they are members of the community around OneStream products, and we encourage them to share their knowledge and opinions here.

Feedback & Ideas

We want this to be the best community it can possibly be - so let us know what you think, or how we can help improve your experience on the OneStream Community by visiting our future suggestions forum (Coming Soon).

We know you have tons of ideas for improving the OneStream platform, products, and services; If you are a customer or partner,  we will soon announce a new part of the community called IdeaStream.   Where you can suggest and vote on ideas for the product.   

If you have questions for OneStream that cannot be discussed in the community, please contact:

  • your CSM or Account Executive (if you are an OneStream customer)
  • your Partner Enablement contact (if you are a OneStream partner) 
  • email us at ONECommunity@OneStreamsoftware.com

We will be happy to help!

Flag inappropriate content for review

If you recognize any violation of these guidelines, please notify us within the community by choosing "Report Inappropriate Content" from the message's Options menu and let us know why you feel the content is inappropriate.

If you have any questions about our guidelines, terms, or policies, let us know at ONECommunity@onestreamsoftware.com.

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