01-19-2022
12:56 PM
- last edited on
01-12-2023
09:20 AM
by
JackLacava
Hi - I have configured the ACM from the market place. I was able to configure and add metadata in OS using manual method of Initiate and Commit but I tried to use the Process for the approval and it is not working as expected.
1. Created a Flow
2. Created the View and assigned.
3. Created the Properties.
It is still saying awaiting/Approval and I am not able to process further
Solved! Go to Solution.
01-20-2022 08:35 AM
I was able to find the solution. During the Initiate process, we have to add the approvers in that I selected level 1 from the drop-down and there is no level 2 approvers instead I selected 10 because I have only 1 approvers and it worked as expected.
My understanding is if you have one approver we have to select 10.
Thanks
Krishna
01-19-2022 03:50 PM
Hello,
FYI in case you are not doing this already - you will need to set up a separate test login in order to test this. ACM will not let the same user that initiated the request approve the same request.
01-19-2022 04:30 PM
Thanks pclark1. I am using different user but both are part of admin group. I am not able to progress after awaiting/approval step.
01-20-2022 08:35 AM
I was able to find the solution. During the Initiate process, we have to add the approvers in that I selected level 1 from the drop-down and there is no level 2 approvers instead I selected 10 because I have only 1 approvers and it worked as expected.
My understanding is if you have one approver we have to select 10.
Thanks
Krishna