02-01-2022 09:04 AM
I have a client that is looking at using Parcel Service and they asked me this question: Can Parcel Service be configured to send emails out from a client email domain instead of OS so that it doesn't look phishing/spam?
I looked at the Global Options and only "OneStreamEmail" is available in the Email Connection box. Can this be configured to include the client email domain?
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02-01-2022 09:25 AM
Yes, this is possible. It is part of the Database Server Connections settings for the EMAIL portion. You will need to update the Connection String to use the customer's parameters:
I'm also attaching the Email Connection setup guide - this is a bit dated, but should work just fine.
02-01-2022 09:25 AM
Yes, this is possible. It is part of the Database Server Connections settings for the EMAIL portion. You will need to update the Connection String to use the customer's parameters:
I'm also attaching the Email Connection setup guide - this is a bit dated, but should work just fine.
02-01-2022 09:28 AM
Thank you for the quick response. I will share with the client.
02-03-2022 06:26 PM
If you don't have access to what's in the screen shot above and are Cloud Hosted by OneStream, just submit a ticket to them asking to configure the email connection and provide the info they ask for. Also worth noting, if you are using account rec, this is a double win if you plan to use email notifications from account rec.