System Diagnostics Installation Issue: Object Reference Not Set to an Instance of an Object

HeatherB_eCap
Contributor II

Has anyone encountered an "Object Reference Not Set to an Instance of an Object" error when attempting to install System Diagnostics on platform version 7.0.1? If so, what was the resolution?

 

Full stack trace is below:

.
Source code: WcfRetryManager.cs, line 274, method ExecuteRetries.
.
Source code: WcfRetryManager.cs, line 346, method ExecuteRetriesStartingWithPreferredAppServerIndex.
.
Source code: WcfRetryManager.cs, line 478, method TryExecuteAction.
.
Source code: DashboardSelectionChangedTasksWcf.cs, line 79, method ExecuteSelectionChangedServerTask.
.
Source code: DashboardSelectionChangedTasksWcf.cs, line 317, method ProcessSelectionChangedServerTask.
.
Source code: DashboardSelectionChangedTasksWcf.cs, line 394, method ExecuteDashboardExtenderBusinessRule.
.
Source code: DashboardSelectionChangedTasksWcf.cs, line 456, method ExecuteDashboardExtenderBusinessRule.
.
Source code: BusinessRuleAssembly.cs, line 290, method Execute.
.
Source code: XFBusinessRuleCompilerDotNetFw.cs, line 559, method Execute.
Unable to execute Business Rule 'OSD_SolutionHelper'.
Source code: XFBusinessRuleCompilerDotNetFw.cs, line 559, method Execute.
.
Source code: line 0, method Main.
.
Source code: line 0, method CreateSolutionTables.
.
Source code: line 0, method SaveTaskSchedulerAHC.
Object reference not set to an instance of an object.

User Interface Stack Trace:

Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at OneStream.Client.SharedUI.DashboardsAjaxServiceReference.DashboardsAjaxService.ExecuteSelectionChangedServerTask(SessionInfo si, Boolean isSystemLevel, Guid primaryDashboardID, Guid embeddedDashboardID, Guid componentID, PageInstanceInfo pageInstanceInfo, XFSelectionChangedServerTaskInfo serverTaskInfo)
at OneStream.Client.SharedUI.DashboardWcfHelper.ExecuteSelectionChangedServerTaskAsync(SessionInfo si, Boolean isSystemLevel, Guid primaryDashboardID, Guid embeddedDashboardID, Guid componentID, PageInstanceInfo pageInstanceInfo, XFSelectionChangedServerTaskInfo serverTaskInfo, OnAfterExecuteSelectionChangedServerTaskDelegate onAfterExecuteSelectionChangedServerTask, Object userState)

2 REPLIES 2

NicoleBruno
Contributor III

Hi, 

We didn't install System Diagnostics fresh when we were on 7.0.1 but we already have it installed and it worked fine. We're using System Diagnostics PV 620 SV 100, in case that's helpful. 

-Nicole

Thanks Nicole!