Automate interfering with our excel add-in

[OSAdmin]

Originally posted by Andrea Tout

9/27/2018

Does anyone have a client uses Automate? My client is using Automate to run in the background (by help systems) and it interferes with our excel add-in. She can't run Automate in the background anymore and has to run it manually.

[OSAdmin]

Originally posted by Cosimo Palmisano

Looks like the found a workaround to this issue. They had to disable to Onestream preference option "Invalidate Old Data when Workbook is Opened".