I installed 5.2 last month including the Excel add-in. When I attempt to connect to my client via Excel add-in I am getting this message...

[OSAdmin]

Originally posted by Brian Dildy

11/6/2019

I installed 5.2 last month including the Excel add-in. When I attempt to connect to my client via Excel add-in I am getting this message. Do I have to revert back to the prior add-in version?

[OSAdmin]

Originally posted by Sarah Sillars

yes your Excel Add-In version has to match the server version. So if you are connecting to a customer with a different server then you will need to change your add-in appropriately.