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How to set up Parcel Services - Batch reporting

MarcR's avatar
MarcR
VIP
4 years ago
So, where do you start with Parcel Services? We’ll first describe the setup of the solution and after that the usage. How to setup Parcel Services Parcel Services requires Ancillary Table access ...
Updated 3 years ago
Version 3.0
technical tips
LeAnnTDang's avatar
LeAnnTDang
New Contributor III
8 months ago

TauseefAliKhanB , I didn't find a solution for it. I gave up on installing Parcel Service for our application. I had a support ticket on this and didn't get a good answer on the issue either. I had a conversation with another OS client about this, and the issue was most likely because we're an on-prem customer. Because of that, the email/account that Parcel Service is reading does not sync with the email/account that we registered in OS security. It appears that for that client, they are a SaaS customer and the admin contacted their OS cloud support to sync email/account between Parcel Service and OS. I'm not quite sure about the specifics and have not investigated further. 

Are you an on-prem or SaaS customer? Best of luck with your implementation.