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0405V's avatar
0405V
New Contributor II
2 years ago

Excel Add-in offline copy shows #LOGON instead of the numerical values.

Hello, Our Business Operations team provided us the plan in an offline copy of a cubeview in Excel. When the FP&A user opens the offline copy it shows #LOGON instead of the numbers. How can the FP...
Planning
MikeG's avatar
MikeG
Contributor III
2 years ago

If you are in SpreadSheet (Desktop Application) and save as a File on Local Folder (with a Cube View rendered with data) there is nothing else needed.  The data will be there if you email it to others for review.

 

If you are in the Excel Add-In you need to Save As, and Select save as Offline Copy.  Otherwise the Add-in will consider it a live connection and try to connect and retrieve data from OneStream.  Save as Offline Copy retains the data in the Excel file but also breaks the connection back to OS so save it as a different file name.