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smarshall2's avatar
smarshall2
New Contributor II
19 hours ago

Exclusion Groups - Uses / Best Practices

Hi Folks, 

Wondering if anyone has any use cases for the Exclusion Groups. How did you use, what quirks did you run into?

Does anyone have any documentation on Best Practices?  (Other than the knowledge article in ServiceNow).

Thank You!

1 Reply

  • MarcusH's avatar
    MarcusH
    Valued Contributor

    Exclusion Groups are used for adding or removing users/groups from an existing security group. If you assign a security group to more than one securable role or page, you might need Exclusion Groups. If you assign a security group to only one securable item (ie all the Environment and System Roles and Pages have their own distinct group), there is no need for Exclusion Groups (at least for Application/System access). Initially I thought that Exclusion Groups were a really useful method for 'security exceptions'. With the 'single group assignment' method, Exclusion Groups are not needed.