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Forum Discussion
mgreenberg
3 years agoContributor II
Issues with OS upgrading for some users
Hi All - Every time I upgrade OS I have 4-5 people that when they launch the OS shortcut it does not auto update. They have to reinstall. It seems to be the same people each time but I cant see an...
- 3 years ago
We have determined the cause of the problem. Users are pinning OS to their taskbar at initial installation vs from the shortcut you can create. When they pin on initial install it references their local appdata vs in the Windows directory.
JackLacava
OneStream Employee
3 years agoSounds like something the support guys might help with, very much on the infrastructure side. Would you want me to open a case for you...?
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