Odd Login Screen Displayed
New install of 7.3.1. WebServer on one machine. AppServer on another. When I attempt to access any of the WebServer pages, I am prompted with a very odd login page. The only fields on this page a...
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Good Morning.
I have additional information that may help get this issue resolved.
I changed the IIS application pool to use NetworkService and the "odd" login screen became a normal looking login screen. However, I am still not able to log in.
Here is what is happening:
When I use http://[onestream]:50001/OneStreamWeb/OneStreamWindowsApp.aspx, I get redirected to OneStreamWeb/NativeLogin.aspx. This screen prompts for a username/password. So, I enter the only username/password I know (Administrator/OneStream) and I get a message that says "Unable to log on user 'Administrator'. The password was reset and needs to be changed." I have no idea how to change the password, since I cannot log in to OneStream. I have tried other URLs and they all seem to redirect me to this NativeLogin page.
Any help would be appreciated.
Hi Raymond,
After you get the message saying the password needs to be changed, and click ok, do you get the password change window?
You should be able to change the password this way.
Mark,
Thanks for the reply.
Unfortunately, I do not get to the screen you show above. I get the message about changing the password but it goes right back to the login screen, not the screen that allows me to change the password.
This was a permissions issue in IIS. When I changed the identity for the AppPool to a service account that was a little more "open", things worked as expected. If I can figure out what one service account has over the other, I will be sure to post my findings here. Thank you.