Forum Discussion

Cosimo's avatar
Cosimo
Contributor II
2 years ago

OneStream 7.1.1 compatibility with Windows 11

Has anyone else see any issues running the OneStream clients on Windows 11? We are testing OneStream on Windows 11 and we keep seeing the error message "The specified data could not be decrypted"  when attempting to access a few modules such as Cube Views, Dashboards, Business rules, etc.  I believe it's a .NET issue since the error can pop up in either the Desktop client, Web client and Excel Add-in.

Infrastructure
  • NicolasArgente's avatar
    NicolasArgente
    Valued Contributor
    2 years ago

    Hi Cosimo!
    I worked with 7.1.1 but did not face the issue you are mentioning. Is it on Prem or Cloud?  Have you tried to connect from a different place?
    Cheers

    • Cosimo's avatar
      Cosimo
      Contributor II
      2 years ago

      Hi Nicolas,

      We're on Cloud. We're going to try and uninstall/re-install the client software on a Windows 11 machine to see if will resolve the issue.

      • YanSavinsky's avatar
        YanSavinsky
        New Contributor III
        7 months ago

        Hi, Cosimo.

        Have you been able to resolve the issue?

        To your knowledge, what is the state of OS v7.4.2 compatibility with Windows 11 ?