Hello,
thank you for your answers,
i am aware that in Cloud and as per the contract with OS, we have backups with the offer. however, we want to do our "own" backups (whole app including data). It would be an alternative to reach OneStream support to restore one of the backups each time we wanna have a restore... is it possible to have something like that through ext rules or another way in the app (it's for a cloud customer)?
thank you in advance
Hi, so for a cloud customer you still wish to create additional backups? I recommend not doing that.
If you do that, you duplicate the entire application and block more space on the server. Also, once you did that, the file is stored on the server and you'd still need to reach out to the cloud support team to tell them to use your copy and replace the tables from there in the app you wish to overwrite.
I do not see why an alternative is needed for "each time we wanna have a restore". This usually does not happen very often anyway (i.e. almost never, unless someone who is not qualified messes with the app). And even if it does, the cloud support path is the safer option.
The cloud service should more than suffice. Their response time is great!
