Forum Discussion

Amit1's avatar
Amit1
New Contributor
2 years ago

Require the steps to reinstate the system in case of OS database crash

Hi All,

In an event of OneStream primary database crashes during the month or year end of the Statutory Reporting when users heavily rely on the system, Could you please suggest the steps we will consider to reinstate the system.

Thanks

Amit

Infrastructure
  • JackLacava's avatar
    JackLacava
    Community Manager
    2 years ago

    Er, just restore a db backup and restart IIS... But if you're having regular crashes, the situation is abnormal and you should take it up with Support.