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Forum Discussion
SIC Online or Offline?
Hello, i've installed the SIC and it's Online in the "smart integration connector part" as you can see:
in the error log i have this error: Summary: Smart Integration Connector Gateway Ser...
Hello,
Make sure that your client is using the same version of the SIC installer as their version of OneStream.
In my case, the client was not using the correct version. We installed the right version of SIC with the client, and it resolved the issue.
Notice that in my screenshot, the SIC is online, but the version is not mentioned. The issue arises from the missing version information.