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Forum Discussion

rovondafleming's avatar
rovondafleming
New Contributor
2 years ago

SSO Issues Version

We leverage MS Azure single sign on for OneStream.

It seems like lately we experienced an issue where users are not able to login using SSO.

Is this a known bug with version 7.1.3.14022?

The way the support team resolved it was do an IIS reset on the servers and disable/reenable SSO but we don't want to keep doing this.

Thoughts???

Infrastructure

3 Replies

  • JackLacava's avatar
    JackLacava
    Icon for OneStream Employee rankOneStream Employee
    2 years ago

    Please keep working with Support on this, mentioning previous cases. If it's a bug, it's probably solved in more recent releases (if you don't want to upgrade to v8 just yet, going to 7.4 should be pretty painless). If it's something else, they will want to know. Worst-case workaround is probably to put together a one-click script to run when necessary, to do the restart dance, or restart every day overnight.

    • rovondafleming's avatar
      rovondafleming
      New Contributor
      2 years ago

      Appreciate the feedback Jack. It sounds like something server side on the OneStream end. Is there a way to look at the other versions (current included) to see release notes?

      • JackLacava's avatar
        JackLacava
        Icon for OneStream Employee rankOneStream Employee
        2 years ago

        As young people (used to) say, I gotchu fam: https://onestream.mcoutput.com/1384528/Content/RN.html

        The docs for the latest OneStream version are now always available at https://documentation.onestream.com , Release Notes are reachable from there.