The OneStream Community is temporarily frozen until June 29th due to the ongoing maintenance. Please read the blog post here to learn more.

Forum Discussion

OSUBlakester's avatar
OSUBlakester
New Contributor II
3 years ago

"Your client XF Version is incompatible" error with 7.2.3.14520 Server

My client is using the 7.2.3.14520 server and getting an error message that says:

Unable to log on User ''.  Your client XF version '7.2.14520' is incompatible with the XF server version '7.2.2.14307'.

We get that error message when using the URL or the (7.2.3..14520) Windows client.  Same error. 

We are able to click through and login.

Any ideas?

Security

2 Replies

  • JackLacava's avatar
    JackLacava
    Icon for OneStream Employee rankOneStream Employee
    3 years ago

    This should be a Support case. Did you open one? If not, i can do it for you.

  • OSUBlakester's avatar
    OSUBlakester
    New Contributor II
    3 years ago

    Yes.  We are opening a ticket, but thought I would also check the community to see if anyone else has had this issue.

    Thanks!