Davy
3 years agoContributor
Access to the registry key 'Global' is denied.
I may have found a bug in OneStream.
I build a small CV - 10 by 3 columns with a row that has column override calling a small Dynamic Calc formula.
I'm getting this error message, in System> Erro...
- 3 years ago
KB0011308:
search for Knowledgebase articles by navogating to the URL below then selecting "Knowledge Base". : https://onestreamsoftware.service-now.com/sp_cloud?id=index_3
Cause
1) The OneStream Service Account is not a member of Performance Log Users and Performance Monitor Users groups.
2) The Performance Counters need rebuilding on each OneStream Server.
Solution
1) Add the OneStream Service Account into the Performance Log Users and Performance Monitor Users groups.
2) Complete these steps below as an Administrator to rebuild the Performance Counters on each OneStream Server:
- Launch the Command Prompt by clicking Start, type cmd and then right click the Command Prompt that should now be displayed. Select 'Run as administrator'.
b. Within the Command Prompt change your Directory to C:\Windows\SysWOW64 by using the cd command.
eg cd c:\Windows\sysWOW7=64
c. Type lodctr /r and press ENTER (after which you should get the following message displayed - "Info: Successfully rebuilt performance counter setting from system backup store")
d. Reboot each OneStream Server.