Forum Discussion

Kishore_Boyd's avatar
Kishore_Boyd
New Contributor II
2 years ago

Error message in Spreadsheet

Hi Team, I am getting an error message while clicking the open icon under spreadsheet option, could somebody help on the below.
Excel Add In
ChrisLoran's avatar
ChrisLoran
Valued Contributor
2 years ago

This has already been addressed on this forum.

Error message in Spreadsheet "Common Language Runtime detected an invalid program" - OneStream Community (onestreamsoftware.com)

Since then, I have read some anecdotal evidence of some people having the error on OneStream v7.1 , and then the error not happening after upgrading to v7.3.  Nevertheless, even if this were to appear to resolve the error, then it is still important to use the OneStream client in accordance with the officially supported client Windows environments as stated in the release notes.

  • KathleenN's avatar
    KathleenN
    New Contributor
    2 years ago

    When I follow your link, it gives me an access denied error. 

    • StevenFinkell's avatar
      StevenFinkell
      New Contributor II
      2 years ago

      Kathleen, I found when running Windows 10 there is a Windows Update that is causing this issue. Yes, the answer may be to upgrade to a current version of OS, but that takes time. If you remove the update for Microsoft Windows that references KB5011048 the Spreadsheet utility will again work with no issues.

    • Kishore_Boyd's avatar
      Kishore_Boyd
      New Contributor II
      2 years ago

      You are right KathleenN i too see some error message on the link

       

      • JackLacava's avatar
        JackLacava
        Honored Contributor
        2 years ago

        Chris got slightly mixed up, that post is on the private forum for Partners.