Forum Discussion
This has already been addressed on this forum.
Since then, I have read some anecdotal evidence of some people having the error on OneStream v7.1 , and then the error not happening after upgrading to v7.3. Nevertheless, even if this were to appear to resolve the error, then it is still important to use the OneStream client in accordance with the officially supported client Windows environments as stated in the release notes.
When I follow your link, it gives me an access denied error.
- StevenFinkell2 years agoNew Contributor II
Kathleen, I found when running Windows 10 there is a Windows Update that is causing this issue. Yes, the answer may be to upgrade to a current version of OS, but that takes time. If you remove the update for Microsoft Windows that references KB5011048 the Spreadsheet utility will again work with no issues.
- Kishore_Boyd2 years agoNew Contributor II
- JackLacava2 years agoHonored Contributor
Chris got slightly mixed up, that post is on the private forum for Partners.
- Kishore_Boyd2 years agoNew Contributor II
Hi Jack,
Sounds clear to me now. How can we upgrade the version currently we are using 7.1.3 and we still have issues as shown, will there be an congestion if we upgrade the system to newer version for all the users in my company. It could be helpful if you let me know, so that I can take action accordingly.
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