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CPM_ONE's avatar
CPM_ONE
New Contributor II
2 years ago

Excell Add in Login Issue

Wondering if anyone can help with this one.  This happens like 1 out of every 3 times logging into OS where when I click external service provider it just pulls this blank screen and won’t let me log in upon repeated attempts unless I fully shut down and restart excel.

Excel Add In

1 Reply

  • JackLacava's avatar
    JackLacava
    Icon for OneStream Employee rankOneStream Employee
    2 years ago

    Please get in touch with Support - this sounds either like an infrastructure-specific issue or a bug, and in both cases they'll be able to help better than we can.