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OSAdmin's avatar
OSAdmin
Valued Contributor
5 years ago

I installed 5.2 last month including the Excel add-in. When I attempt to connect to my client via Excel add-in I am getting this message...

Originally posted by Brian Dildy

11/6/2019

I installed 5.2 last month including the Excel add-in. When I attempt to connect to my client via Excel add-in I am getting this message. Do I have to revert back to the prior add-in version?

Excel Add In
  • OSAdmin's avatar
    OSAdmin
    Valued Contributor
    5 years ago
    Originally posted by Sarah Sillars

    yes your Excel Add-In version has to match the server version. So if you are connecting to a customer with a different server then you will need to change your add-in appropriately.