Forum Discussion

eunmi's avatar
eunmi
New Contributor II
4 months ago

Quickview data difference

Hello!

I encountered an issue where the results retrieved from a quick view setting varied significantly at different times. I want to understand why this occurred and how to prevent it from happening in the future. Can you help?

 

  • There are only two reasons the data would be different:

    1. The two rows are pulling different POVs (right click and view Cell POV and compare)

    2. The data changed in between retrieves

  • TheJonG's avatar
    TheJonG
    Contributor III

    Hi - my guess would be that your Quick View POV is set to use the Default POV which can change and will differ from user to user. Try explicitly defining each POV member in the QuickView POV settings and see if that resolves your issue.

    • eunmi's avatar
      eunmi
      New Contributor II

      Thank you for your response.

      I was there, but this case, the different results occurred under the same setting in different times. The numbers and dates are made up to make myself clear on this. Under what circumstances do you possibly have different results and how you can avoid them? (Note: Books and records are locked on Day 5 so no changes to the TB involved after July 5.) Would you help?

       

      • TheJonG's avatar
        TheJonG
        Contributor III

        There are only two reasons the data would be different:

        1. The two rows are pulling different POVs (right click and view Cell POV and compare)

        2. The data changed in between retrieves