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felixsty's avatar
felixsty
New Contributor
2 days ago

Automated email notifications on workflow status changes

I’m exploring ways to configure OneStream to send automated email notifications when a workflow status changes.

Specifically, the requirement is something like:

  • When a workflow transitions from Not Started --> In Progress, or
  • From In Progress --> Completed (or similar workflow status changes),

the system should automatically send an email notification to a defined user or user group to inform them of the status change.

If anyone has implemented something similar or can point me to the right framework (or limitations) around workflow-driven notifications, I’d really appreciate any guidance or examples.

Thanks in advance!

1 Reply

  • TGG_Alex's avatar
    TGG_Alex
    Contributor II

    Explore Workflow Event Handler Rule but be sure to properly define boundaries to not spam the system.

    Cheers,

    A.