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SaraB's avatar
SaraB
New Contributor III
2 years ago
Solved

Certification Question - Modify Status

Hi, I have a workflow with a certification as the last step. I can change the status of the questionnaire every month except December. I am an administrator user.  Dec:     Nov: ...
Workflow
  • SaraB's avatar
    SaraB
    2 years ago

    Hi, the problem was that the user created new questions after the workflow was certified and this blocked the ability to change the status.

    Solution: The users have deleted the new questions and now they can revert the WF status.

JackLacava's avatar
JackLacava
Icon for OneStream Employee rankOneStream Employee
2 years ago

Check the frequency for each question in the Certification Questions page:

If none of the questions apply in that period, there should be nothing to set. Note how the questionnaire is already marked with a green tick.