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MarkBird's avatar
MarkBird
Contributor III
2 years ago
Solved

Connector Rule - Object reference not set to an instance of an object

Hi  I always seem to get an "Object reference not set to an instance of an object" in the error log when I execute data loads that use connector rules. The full error message is:   -------------...
Data Integration
  • MarkBird's avatar
    MarkBird
    2 years ago

    Hey Rob

    FYI, I reached out to support and they confirmed that it is a bug in the current version of OneStream that we are using (we're on 7.0.1).

    "Hi Mark,

    I believe this is a bug that has been fixed in version 7.4. It is caused by the Telemetry Service which provides us with logs. This error does not mean anything is breaking, it is just a false flag. Upgrading is the only way to get rid of this error but if possible, would come with extra benefits like access to Smart Integration Connector (SIC), our new connector service. OneStream is moving to Smart Integration Connector (SIC) for all future integrations and will be a requirement for 8.0 so would be good to have the option of slowly migrating.

    Thanks, Max"

MarkBird's avatar
MarkBird
Contributor III
2 years ago

I tried a log write in the catch of my Main function and it didn't write anything, so I'll raise a support ticket.

Appreciate your efforts in trying to help me find the issue though!

Mark

MarkBird's avatar
MarkBird
Contributor III
2 years ago

Hey Rob

FYI, I reached out to support and they confirmed that it is a bug in the current version of OneStream that we are using (we're on 7.0.1).

"Hi Mark,

I believe this is a bug that has been fixed in version 7.4. It is caused by the Telemetry Service which provides us with logs. This error does not mean anything is breaking, it is just a false flag. Upgrading is the only way to get rid of this error but if possible, would come with extra benefits like access to Smart Integration Connector (SIC), our new connector service. OneStream is moving to Smart Integration Connector (SIC) for all future integrations and will be a requirement for 8.0 so would be good to have the option of slowly migrating.

Thanks, Max"