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ogonzalez's avatar
ogonzalez
New Contributor II
24 days ago
Solved

Cubeview Drill Down issue: Load Results for Importe Cells is empty

Hello there,

We are having an issue when using the Drill Down option from a Cubeview, and it's that after getting to a base data cell within the Drill Down window, and then trying to navigate to stage using the "Load Results for Imported Cell", the results window is displayed empty:

 

 

 

 

 

The workflow that is being used it's a simple Import, Validate and Load, that retrieves the imported data from a Connector and there is no further data processing once it's in the Cube.

From the Workflow Page we can use Drill Down and Drill Back just fine.

Any ideas of why is this happening?

Thank you.

Oriol

  • Hi there!

    I finally found the reason behind this.

    What was happening was that the data loaded into the Cube was not aligned with the data in Stage because the last "Load and Transform" process died in the Validations, so the data that was currently at Stage never made it to the Cube.

    I think that is a reasonable behaviour and so far, when all workflow steps were executed succesfully, the Drill Down has been working all the way back to the Stage.

    Thanks!

4 Replies

  • ogonzalez's avatar
    ogonzalez
    New Contributor II

    Hi there!

    I finally found the reason behind this.

    What was happening was that the data loaded into the Cube was not aligned with the data in Stage because the last "Load and Transform" process died in the Validations, so the data that was currently at Stage never made it to the Cube.

    I think that is a reasonable behaviour and so far, when all workflow steps were executed succesfully, the Drill Down has been working all the way back to the Stage.

    Thanks!

  • JackLacava's avatar
    JackLacava
    Icon for OneStream Employee rankOneStream Employee

    You might want to contact Support, particularly if on version 9.x.

  • ogonzalez's avatar
    ogonzalez
    New Contributor II

    We have just upgraded to 8.5.2, but it wasn't working already in 8.5.0. 

    • JackLacava's avatar
      JackLacava
      Icon for OneStream Employee rankOneStream Employee

      I'm not aware of known issues on 8.5. I'd contact Support anyway, if anything to determine whether the problem is with the platform or the Connector code.