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Hirono's avatar
Hirono
New Contributor
2 days ago
Solved

Excel form template load error for some users but not all

The Excel form template has the range XFF defined. It worked for some users, but does not work for others.  The error they got is:

"File does not contain valid range tokens, token XFC"

How do we make the range XFF work for everyone? Do they have a different setting on their application or laptop?

 

 

 

  • From the error messages it looks like some users are selecting the wrong button to load their Form data. XFF is for loading data into a Form. But the error says 'token XFC' which is loading cell detail.

    XFC: 

    XFF:

     

2 Replies

  • MarcusH's avatar
    MarcusH
    Valued Contributor

    From the error messages it looks like some users are selecting the wrong button to load their Form data. XFF is for loading data into a Form. But the error says 'token XFC' which is loading cell detail.

    XFC: 

    XFF:

     

  • Kishorekumar_S's avatar
    Kishorekumar_S
    New Contributor III

    My assumptions are that you have to check the range of the cells accounted for, if not check that in the Name Manager in the excel available under Formulas ribbon.