Forum Discussion

sbuggle's avatar
sbuggle
New Contributor II
3 months ago

Importing excel file adds 2 rows per RP

Hi OneStream Community,  Does anyone know why an import would add two rows in the load step with an excel import? In the import processing log shows only 1 line read but it adds 2 rows. (edited) 

Thank you,

Sharon

Import
  • MG's avatar
    MG
    Community Manager
    2 months ago

    I'm not sure if you are still having this issue or if you managed to resolve it.  If you want to work through the issue with someone, please do raise a ticket with the support team. Thanks

    • sbuggle's avatar
      sbuggle
      New Contributor II
      2 months ago

      Hello, 

      We did get this resolved thank you. 

  • KarlT's avatar
    KarlT
    Contributor III
    3 months ago

    Is it a matrix data source (where you have two columns with values)? This would get split into two rows if so

    • sbuggle's avatar
      sbuggle
      New Contributor II
      3 months ago

      This is not the case on this import.  Do you know of any other reason this could be happening.  We are going to create a new excel file. 

      • sbuggle's avatar
        sbuggle
        New Contributor II
        3 months ago

        There are three text values that are being sent to the TextValue .

    • sbuggle's avatar
      sbuggle
      New Contributor II
      3 months ago

      Ok will  check but do not think this is the case in our situation. Thanks