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ibhavaraju's avatar
ibhavaraju
New Contributor II
4 days ago

Intermittent 500 Error when calling OS Data Adaptor using Rest API 5.2.0

We have several applications calling OneStream data adaptor via Rest API. Very frequently and randomly the connection fails with a 500 error. If we wait and retry the connection is successful. We hav...
REST Api
SteveK's avatar
SteveK
New Contributor III
4 days ago
  • Does this coincide with the duration of the query OR the volume of data being requested?
  • Are you using the Smart Integration Connector (as there are query duration limits there)?
ibhavaraju's avatar
ibhavaraju
New Contributor II
4 days ago

It doesn't o coincide with duration of the query or the volume of data. This happens randomly and We have not been able to identify any patterns. This is also not related to SIC, these are connections from, for example ServiceNow to OneStream to collect data. All systems are using HTTP POST with the RestAPI