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fl11th's avatar
fl11th
New Contributor II
3 years ago

Generic Error Connecting after Upgrade from 711 to 722.

Generic Error Connecting after Upgrade from 711 to 722. Followed same process used to Upgrade from 681 to 711. Had no issues during Upgrade to 711. Server 1: Web & App Server 2: App Server 3:...
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  • JackLacava's avatar
    JackLacava
    3 years ago

    Frank, this sounds like something the support guys would be happy to look at, did you open a case with them? If not, I can do that.

    Generically speaking, when I had issues of this type, I made sure to "purge it all with fire" (uninstalling, rebooting, removing any leftover file in Onestream folders, rebooting again, reinstalling) and it went back to normal.

fl11th's avatar
fl11th
New Contributor II
3 years ago

Further info: When I try to pull up the App Server in question through a browser I get the following error.  This seems to be some versioning mismatch in underlying technology.  When I search on this I get suggestions to code developers on how to handle this.  Hoping maybe this is a 'red herring' and that either some setting is off or fixable corruption occurred during the upgrade.  Any help is greatly appreciated: