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How to set up Parcel Services - Batch reporting

MarcR's avatar
MarcR
VIP
4 years ago
So, where do you start with Parcel Services? We’ll first describe the setup of the solution and after that the usage. How to setup Parcel Services Parcel Services requires Ancillary Table access ...
Updated 2 years ago
Version 3.0
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LeAnnTDang's avatar
LeAnnTDang
New Contributor III
11 months ago

SxD . Thanks for the note. I tried to build a package with a simple CV/book that doesn't require any parameter prompt. I set it up with delivery type "Mail (One Email"), and still get the same error when I "Ship" the package from the "Manage Package" Page. Below is the error. 

"Summary: Error processing Data Management Step 'ShipPackage_OPS'.
Unable to execute Business Rule 'OPS_ShipPackageUsingID'.
Unable to execute Business Rule 'CV_ParamHelper'.
The given key was not present in the dictionary."

When I launch from the Home page, I got "The given key was not present in the dictionary" error, and the detail shows "Unable to execute Business Rule 'OPS_ParamHelper'." and "Unable to execute Business Rule 'CV_ParamHelper'." 

The OPS_ParamHelper and OPS_ShipPackageUsingID should be from the installation file and I don't understand why it would err out. 

We're on v7.4.2. I wonder if the old Parcel Service version has compatibility issue with the v7.4.2 since there has been quite a number of hiccups with the v7.  

Thank you for the insight.