OneStream - Cloud or not?

[NS22]

Re-posting. I hope this time it is in right community.

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Hi All,

We are a large OneStream shop with 700+ users.  The system is in use for last couple of years.

Currently our system is hosted in our own Azure environment and managed by our own infra team.

We are currently reviewing to see whether we should continue with the same or should we go for OneStream Cloud Managed Service?

I would love to hear from fellow OneStreamers following:

1) Are you currently using OneStream cloud or hosting it on your Azure / Data center?

2) Ours is a very complicated system with multiple group regulatory reporting as well as some LBU planning & budgeting apps on the same environment.   While speaking with a colleague, he told me that from his past experience, the system performance wasn't as great on the Cloud compared to customer managed environment.  Is this the experience of all OneStream customers out there?

3) How's the support experience with OneStream Managed support?

4) Did you move from OneStream on-prem to cloud in the past?  If so, care to share the benefits that you gained as well as any issues / shortcomings that you found being on the cloud?

Many thanks in advance for your pointers to help get started.

[halbrooks100 · Accepted solution]

I can only speak to #3.  OS support is generally very good!