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Maguilar's avatar
Maguilar
New Contributor
2 years ago

OneStream Error Processing Dimension

Hi All, 

I would like your help. I installed OneStream as a plug-in using MS Excel. When I try to create a pull or refresh a sheet this is what it shows: "Error processing dimension. The item was not found. Dim, OneStream.Shared.Common.DimPk, 0-1". 

Any chance you know how to fix this issue?

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1 Reply

  • JackLacava's avatar
    JackLacava
    Icon for OneStream Employee rankOneStream Employee
    2 years ago

    Looks like your sheet has some error and it's trying to pull an invalid member.

    Maybe try with something very simple, like pulling a prebuilt Cube View or creating a QuickView, just to validate that the add-on is working, then try to troubleshoot the complex sheets. If things don't work with the simple stuff, talk to Support.