FileExplorer - error when accessing FileShare

[oanamihai]

Hello,

I am getting this error when trying to access FileShare under FileExplorer:

The path is not of a legal form.

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Source code: WcfRetryManager.cs, line 299, method ExecuteRetries.
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Source code: WcfRetryManager.cs, line 369, method ExecuteRetriesStartingWithPreferredAppServerIndex.
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Source code: WcfRetryManager.cs, line 497, method TryExecuteAction.
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Source code: FileSystemWcf.cs, line 198, method EnumFoldersInFolder.
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Source code: FileSystemWcf.cs, line 853, method GetFolder.
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Source code: FileSystemOS.cs, line 185, method GetFolder.
The path is not of a legal form.

Has anyone encountered this error previously? To me it seems like an application error but I am not sure where I can check further. Thank you.

[oanamihai]

In the config file of the app there is nothing set for the property: FileRootShareFolder, could this be the source of the error?

[JackLacava · Accepted solution]

Yes. No root file share, no file share 🙂 Unlike Application and System databases, which are virtual (contents are stored in db tables), the File Share is a physical filesystem on the server; so you have to tell Onestream where to look for it, with that property. I'd suggest to edit that file with the Server Configuration Utility though.

[oanamihai]

Thank you for your reply, @JackLacava . I did this change directly in the config file and I got rid of the error. I will use the Configuration Utility in the future 🙂