Some users are facing issue when running a calculate in a specific form in OS. I attached the error log. We're not able to replicate the issue. We notice that around the time the issue occured the CPU usage was 14%. I don't know if there's any link. Can you, please, help ?
Summary: An error (The request was aborted: The request was canceled.) occurred while transmitting data over the HTTP channel. The request was aborted: The request was canceled.
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Error Time: 12/13/2023 4:15:28 PM
Error Level: Error
Tier: Client
User: Justine UREEL
Application: CONSO_PRODUCTION
Web Server: vmPRD1Web2
Web Server XF Version: 7.0.1.13612
App Server: vmPRD1App5
App Server XF Version: 7.0.1.13612
App Server OS Version: Microsoft Windows NT 10.0.14393.0
Session ID: 330d13da-2417-4c2f-8734-e711820e6b76
Error Log ID: 27125b97-acc3-4ba7-a4ad-6e671620bc83
Total Memory: 68,719,005,696 (64.00 GB)
Memory In Use: 3,243,065,344 (3.02 GB)
Private Memory In Use: 3,374,563,328 (3.14 GB)
Peak Memory In Use: 3,741,192,192 (3.48 GB)
Maximum Data Records In RAM: 12,884,813
Maximum Data Units In RAM: 100,000
Number Of Threads: 80
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Exception Type: XFException
Thread Id: 1
Source code: DataExplorerControl.xaml.cs, line 1604, method OnCalculateCompleted
Stack Trace:
at OneStream.Client.SharedUI.DataExplorerControl.OnCalculateCompleted(Object sender, AsyncCompletedEventArgs e) in C:\agent\_work\411\s\Source\Client\Windows\ClientWindowsSharedUI\DataExplorer\DataExplorerControl.xaml.cs:line 1604
at System.Windows.Threading.Dispatcher.Invoke(Action callback, DispatcherPriority priority, CancellationToken cancellationToken, TimeSpan timeout)
at System.Windows.Threading.Dispatcher.Invoke(Action callback)
at OneStream.Client.SharedUI.WCFCallbackWrapper`1.OnCompleted(Object sender, TAsyncCompletedEventArgs e) in C:\agent\_work\411\s\Source\Client\Windows\ClientWindowsSharedUI\Miscellaneous\SharedUIAjaxHelper.cs:line 140
at OneStream.Client.SharedUI.DataExplorerServiceReference.DataExplorerServiceClient.OnCalculateDataUnitsCompleted(Object state) in C:\agent\_work\411\s\Source\Client\Windows\ClientWindowsAjaxClient\Service References\DataExplorerServiceReference\Reference.cs:line 2173
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at OneStreamDesktop.App.Main()
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Exception Type: Unknown
Message: An error (The request was aborted: The request was canceled.) occurred while transmitting data over the HTTP channel.
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Exception Type: Unknown
Message: The request was aborted: The request was canceled.
Stack Trace:
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result)
