alex
2 years agoNew Contributor II
"Cancelled by system" task status
Hi, we see some of our automated tasks cancelled by the system (e.g. task status = Cancelled by System in task activity) every now and again, and don't really understand why this occurs. Can someone ...
- 2 years ago
Hi alex !
Most of the time that it is canceled by the System is because there is a timeout that is set up on the server side. I think that by default this timeout is for 2 hours. It is possible to increase this timeout by contacting the support of OneStream. Get ready to provide the System Diagnostic log and/or the Task Activity log.
Hope it helps,