Dimensions
Hello,
I am new to OneStream. While adding dimension items below the root, it seems I may have inadvertently broken something. As a result, I am unable to view the dimensions—highlighted in yellow...
Forum Discussion
I assume you've already tried to close / reopen the client etc?
You might be able to extract the metadata from Load/Extract, review and modify the xml to make it sensible again, then load it back in.
If everything else fails, ping Support through the web portal and they'll work with you.
Thank you JackLacava. I am accessing OneStream on the Cloud. I have tried closing and reconnecting. Additionally, I attempted to extract metadata, but encountered an issue—it wouldn’t allow me to extract it. However, by selecting and deselecting items from the extraction list, I was able to identify the specific item causing the problem. The error log says "unknow error".
User Interface Stack Trace:
Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeEndService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at OneStream.Client.SharedUI.DimensionLibraryServiceReference.DimensionLibraryService.EndGetDimLibraryInitInfoCompressed(IAsyncResult result)
at OneStream.Client.SharedUI.DimensionLibraryServiceReference.DimensionLibraryServiceClient.OnEndGetDimLibraryInitInfoCompressed(IAsyncResult result)
at System.ServiceModel.ClientBase`1.OnAsyncCallCompleted(IAsyncResult result)
If you know which item it is, it might be possible to address it with a business rule or some db surgery. As Robb said, work with Support and they should be able to get you out of this pickle.