Forum Discussion

Eve_Pereira's avatar
Eve_Pereira
New Contributor II
2 months ago

Inconsistent File Opening from Dashboard → File Explorer (Windows Client)

Hi everyone, I’m hoping to check if anyone has experienced something similar. We have a dashboard that directs users to folders in File Explorer. The navigation itself works as expected and corre...
Infrastructure
User Interface
denisefockler's avatar
denisefockler
Contributor
5 days ago

About the same time you posted this (2 months ago) I started having an issue with the File Explorer dashboard.  It will no longer open (at all) for us.  I receive a gateway timeout error after several minutes.  Not sure if this is a similar related issue to what you are seeing.  I am thinking to uninstall and then reinstall the dashboard because I use it a lot to download groups of files as a zip.

- Denise