Forum Discussion

wm2's avatar
wm2
New Contributor
7 months ago

Random Letters when Uploading a file

When I try to upload my file it shows up like this,

and this is the excel sheet I am trying to upload:

any ideas? thank you!

Application Properties
  • Henning's avatar
    Henning
    Valued Contributor II
    7 months ago

    Hi, what is the format of the file you are trying to upload? Is it CSV?

  • MarcusH's avatar
    MarcusH
    Contributor III
    7 months ago

    You have selected an xlsx file as a sample import file for an Excel load. If the file you want to import is really an xlsx file then you must use the XFD template format. Search OneCommunity for XFD for more info or the Design and Reference guide (search for: Loading Data via Excel Templates or CSV)

    If the source file format is not xlsx and you have just opened it in Excel, then you need to use the original file as a source.