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bjornliow's avatar
bjornliow
New Contributor III
3 years ago
Solved

Stuck on Cancelling Task

I ran an import which was stuck on parsing data, I clicked on Cancel Task, but it has been stuck on 'Cancelling By User' task status for over an hour. Any solutions to cancel the task? I am unable...
  • OS_Pizza's avatar
    3 years ago

    You have to recycle the server(s) to kill/stop the stuck process. It can be done using system diagnostics dashboard.

    Choose recycle type as Force -> click on the recycle button.

     

     

    Please give Kudos and mark the answer as accepted solution if it resolves your query.