Forum Discussion

GorkemSenol's avatar
GorkemSenol
New Contributor III
3 years ago
Solved

"The application is improperly formatted" error when I try to open the application using shortcut.

Hi everyone,  This is a new application and I cannot start OneStream using the shortcut. It gives me the error below. I am still able to open the app but needs downloading it everytime. I checked t...
Infrastructure
  • MadihaBouankoud's avatar
    MadihaBouankoud
    3 years ago

    Hi everyone,

    We get the same issue and it's was resolved by enabling the Clickonce:

    1- Try typing this url into the search bar  "edge://flags" it will bring up the browsers flag options.

    2- Type "clickonce" into the search bar and the clickonce settings should appear.

    3- Make sure they are set to enabled.

JackLacava's avatar
JackLacava
Icon for OneStream Employee rankOneStream Employee
3 years ago

This sounds like a Support case, please raise a ticket. As a suggestion, I expect the issue is with your local IT locking down the browser so that "Your Web browser settings do not allow you to run signed applications."

Note that you also have the alternative to install the full client, from the Client package available in Marketplace under the Platform section.