Hi All, The login is successful, but when I return to the OS app page, nothing happens and I can’t select or open any application. I’ve cleared the cache, the Desktop and 2.0 folders, and I also hav...
1. Full uninstall, restart and new install. 2. If that didn't solved the problem, please try what we did to resolve a similar problem.
Windows folder - C:\Users\ID\AppData\Roaming\OneStream\Common\Settings
C:\Users\ID\AppData\Roaming\OneStream\Common\Settings - Are those four txt files present in your Windows folder - C:\...? - If not, add the missing txt files in your Windows folder - C:\...
- E.g., below was our resolution: 1. UserName: This file contains your username to log in to OneStream - add the file and: ID (ck04747 = my SSO ID) 2. WebServerUrl - This file contains a URL to log in to OneStream. - add the file and: https://your.onestreamcloud.com/OneStreamWeb GL.